We're here to help

Have a question, found a bug, or just want to say hello? We'd love to hear from you.

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Email Support

For bug reports, feature requests, account issues, or any questions about Pimochi.

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We typically respond within 24 hours. For urgent issues affecting your learning, mention "urgent" in your subject line and we'll prioritize it.

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Password resets, email changes, login issues, or deleting your account.

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Found something broken? Include your device, browser, and steps to reproduce.

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Have an idea to make Pimochi better? We read every suggestion.

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Questions about a specific language, level, or content quality.

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Issues with the iOS app, sync between devices, or App Store questions.

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Interested in collaborating? Reach out and tell us about your idea.

Jump in and read your first article today.